Your Profile
- Completed training as an IT specialist for system integration or a comparable qualification in the IT area
- Professional experience in IT support and in the administration of Windows client and server environments
- Strong knowledge of the Microsoft ecosystem (Windows Server, Active Directory, Microsoft 365)
- Experience with handling software deployment solutions and client management is a plus
- Basic knowledge in the areas of virtualization (VMware vSphere), backup solutions, and networking
- A service- and solution-oriented approach to work, as well as a passion for handling applications
- A structured, independent, and responsible work style
- Ability to work well in a team, strong communication skills, and a high level of commitment
- Very good command of German and good written
and spoken English
Your Responsibilities
- Point of contact for employees regarding IT questions and technical faults (1st and 2nd level support), as well as analyzing, editing, and documenting support requests
- Setup, support, and maintenance of PCs, laptops, printers, and mobile devices, including Mobile Device Management (iPhone/iPad)
- User and access rights management, as well as providing support to our national and international locations regarding
- IT-related relevant issues
- Administration and support of the Windows server environment, Active Directory, Exchange, and other central infrastructure services
- Software distribution and packaging via the central software distribution system (Microsoft Intune)
- Support for the operation and further development of the virtualization environment (VMware vSphere) and the backup infrastructure
- Installation, configuration, and maintenance of servers, clients, and other IT hardware
- Maintenance and update of technical documentation
- Support for infrastructure projects, rollouts, and system implementations, as well as collaboration on the further development of the IT environment
Location
Pleidelsheim, Germany.