Service Team Leader – Automation (m/f/d)

Technical and organizational leadership of the Service Automation Team
Analysis of technical faults and structured problem-solving
Categorizing problems (e.g., robotics, PLC, mechanics) and forwarding them to the responsible departments
Point of contact for customers regarding service-related automation issues
Coordination of external partners and suppliers (e.g., FANUC)
Support with commissioning, fault analysis, and optimization of automation systems
Ensuring high service quality and customer satisfaction
Planning and organizing service calls (remote and on-site)
Creation, maintenance, and further development of technical documentation
(e.g., service reports, fault analyses, process descriptions)

Completed technical training or a degree in the area of automation technology, mechatronics,
electrical engineering, or a comparable field
Strong interest in automation solutions and industrial systems
Basic knowledge of electrical engineering
Programming experience with FANUC robots is a plus
Strong analytical and problem-solving skills
Ability to work independently, in a structured and solution-oriented manner
Strong customer focus and excellent communication skills
Experience handling technical documentation and a structured approach to work
Organizational skills, particularly in handling external service providers
Very good written
and spoken German and English

Pleidelsheim, Germany.

Would you like to use your skills to contribute to our company’s success? If so, we look forward to receiving your application.

Apply now!